Frequently Asked Questions
What is your MOQ?
Our standard MOQ is 100 pcs. Small trial orders are also acceptable.
Can you offer a better price?
We adopt tiered pricing based on order quantity. Special discounts are available for long-term partnerships.
How to get samples?
Sample charge and shipping cost are required. The sample fee will be fully refunded when you place a bulk order.
Can I customize patterns, sizes and thickness of the sheets?
Yes. We support custom patterns, dimensions, thicknesses for decorative sheets.
What payment terms do you accept?？
We accept T/T, L/C at sight, Western Union and PayPal. For bulk orders, we adopt a 30% deposit and 70% balance payment before shipment.
What is your lead time?
Lead time depends on order quantity, customized requirements and the arrival date of the deposit. The exact shipment schedule will be confirmed in the formal contract.
What trade terms do you accept?
We offer FOB, CIF and EXW trade terms for global orders.
How long is the delivery time?
International Express: 3–7 working days; Air freight: 7–12 working days; Sea freight: 20–40 working days.
How much is the freight cost?
Freight cost varies by weight, volume and destination. We will provide the exact shipping quote after confirming your order details.
What about quality issues?
Any defective or damaged products caused by our production are eligible for free replacement or full refund.
Contact Us
Address: No. 5, Gangpu 1st Road, Nanling, Longgui, Taihe Town, Baiyun District, Guangzhou, Guangdong Province, China
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